If nothing is helping, provide us access to your site so that we can check your settings. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time. You can do this by deactivating all third party plugins, and seeing if the problem remains. You could try testing for a plugin conflict. Is site B a clone of site A? This could be caused by a 3rd party plugin. This could mean that something in your Secondary site is preventing the video from playing. When the same file is uploaded in the same location,, the video is no longer playing. Mrs_Bedford_310320.mp4 file is not playable in Safari while HLC_Promo_-Small.mp4 can be played. Please view these inks directly in your Safari: There seems to be an issue with your videos not just the file location. Here is a page on the secondary where the video on the left is hosted on its own site (secondary SITE B) and the video on the right is hosted on the top level site (SITE A) so you can see - make sure you view in safari - the problem browser. If i put the media on the main site and then link to it from the secondary site then it works!! No videos are working on my secondary site if the video is actually hosted on the secondary site! This is mad. Now if i add a video player element or even a video background on a page on the secondary site and the media sits on the secondary site then it does not work.
I urgently need to get it working as we need our students during this time to be able to watch the videos. I have even tried it in the new video element and old to no avail. The controls show up for a second and then disappear. Hi have tried that exactly and still no joy.
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